Troubleshooting
Solutions for common issues with calls, credits, and your account.
Call Quality Issues
Fix choppy audio, echo, and other quality problems.
Browser Compatibility Problems
Fix issues with unsupported or misconfigured browsers.
Credits Not Appearing After Purchase
What to do if your credit balance didn't update.
Can't Hear the Other Person
Fix one-way audio issues during calls.
Microphone Permission Issues
How to grant microphone access to UseCaller.
"Signaling Error" Messages
What signaling errors mean and how to fix them.